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The General Terms and Conditions apply to all services offered by WebOps Hosting. Additionally, specific product terms may also apply based on the services you receive. For instance, if you purchase domain services from WebOps Hosting, the Domain Registrant Agreement will apply to that order alongside the General Terms and Conditions.

Important: Please read all applicable policies carefully as they govern your use of our services and constitute a binding agreement.

Policies

  • Acceptable Use Policy

    Our services must be used responsibly, ensuring compliance with legal standards; no harmful, unlawful, or disruptive activities allowed.

  • Support Policy

    Details on how we provide support for domain, hosting and WordPress issues and how to ask for help.

  • Privacy Policy

    Outlines how we collect, use, store, and protect personal users' personal information in compliance with legal data protection standards.

  • Cookie Policy

    Explains how we use cookies to collect and manage user data, including tracking and personalization preferences.

  • Disclaimer

    Certain information, services, or content provided on the website may be incomplete or inaccurate.

  • 30-Day Money Back Guarantee

    We promise a full refund if you are not satisfied with a product or service within the first 30 days.

Domains

  • Domain Registrant Agreement

    The terms under which a domain name is registered, detailing the rights, responsibilities, and obligations of the domain holder and the registrar.

  • Registrant Rights & Responsibilities

    The key rights of domain name registrants and the obligations of registrars to ensure transparency and fair treatment in domain registration and management.

  • ICANN Educational Materials

    Information and guidance from ICANN for domain name registrants' – rights, responsibilities, and best practices for managing domain names.

Managed WordPress Hosting

  • WordPress Hosting Terms & Conditions

    Outlines the terms governing the use of our Managed WordPress Hosting services.

  • Service Level Agreement

    Specifies the service standards, including performance criteria, responsibilities and remedies to address non-compliance.

  • Free Migrations Policy

    What you need to know about the free migrations to and from our Managed WordPress hosting service.

  • Compliant Hosting Terms

    Governs the Compliant Hosting line, both the Compliant Shared and Compliant Dedicated tenancies and any compliance modules, including documented controls, data residency, the Security Addendum, and the Data Processing Agreement.

  • Agency & Partner Hosting Terms

    Governs Agency & Partner Hosting services including white-labeling, branding, and partner responsibilities.

Additional Services

  • Security Assurance

    Establishes the terms and conditions for customers of our Security Assurance service.

  • Privacy & Consent

    Outlines the rules and responsibilities for use of our Privacy & Consent service (cookie consent, privacy documents, and data-request handling).

  • Speed Optimization

    Establishes the terms for our per-site Speed Optimization service, including measurement, tuning, and performance expectations.

  • Content Operations

    Sets out what the client and we expect from our Content Operations service.

  • Website Jumpstart

    Describes the terms and conditions for use of our Website Jumpstart service.

  • Managed Email Hosting

    Governs the use of our Managed Email Hosting services, providing robust email solutions with advanced security features.

  • Analytics & Tags

    Professional website analytics setup, marketing campaign tracking, and ongoing support to help you understand your website performance and marketing effectiveness.

  • SSL Certificate Services

    Terms governing SSL certificate provisioning, renewal, and management services for your website security.

Affiliate Program

  • Affiliate Program Agreement

    Approved affiliates can earn a commission on qualifying referrals while adhering to our marketing guidelines and ethical business practices.

Questions?

If anything isn’t clear or you have any concerns about our Terms of Service, just let us know! Our team is here to help.

  • Email: legal [at] webops.host
  • Phone: +1 (302) 219-4769
  • Support Hours: Monday-Friday, 9 AM – 5 PM EST
Contact Us
Contact Support

Policy Questions & Abuse Reports

  • Abuse Department

    abuse [at] webops.host

  • Legal Department

    legal [at] webops.host

  • Support

    support [at] webops.host

  • Phone

    +1 (302) 219-4769